退款政策

Our goal is to ensure you are completely satisfied with your purchase. If you are not satisfied, you may open a refund request by filling this form. We have a Get Results or Get Refunded policy, thus the only cases where the Client will be refunded is:

• if Artisan Nest Goods didn’t deliver the results from the promotion package purchased by a Client when the promotion has finished. Additionally, orders that require additional information for promotion to start and the Client hasn't provided the information to Artisan Nest Goods within 72 hours, will not be refunded and it's solely Client's responsibility;
• Within 72 hours from placing your order, making a purchase at Artisan Nest Goods, the Client has written an email to tetecalme@gmail.com by clearly stating the Client’s order number and a reason for the refund. This is not applicable if the campaign and/or promotion is already running. 

If the client is not satisfied with the results, Artisan Nest Goods is open to provide a Service free of charge which is equivalent to the purchase made by a Client.

The client can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer.

Artisan Nest Goods is not selling physical products which can be easily transferred back rather providing digital services which once executed, can’t be delivered/brought back. If the Refund Policy is something of concern for the Client, please don’t hesitate to reach out to us via tetecalme@gmail.com and the customer support will be able to assist the Client with useful case studies or video testimonials from Artisan Nest Goods’ long-term artists.

Artisan Nest Goods is committed to providing artists and clients with the best possible services to promote their music. However, Imperium does not own or manage any Spotify playlists, SoundCloud channels, YouTube channels, Apple Music playlists, Tidal playlists, or any other means to promote music. All the above are owned and managed by independent curators or third parties.

Artisan Nest Goods does not have direct control over the source of streams generated through playlists where an artist's songs are placed. While we take measures to ensure that our curated playlists prioritize organic promotion, we cannot guarantee the authenticity of streams generated from these playlists. Therefore, Artisan Nest Goods will not issue refunds for any alleged fake streams or irregularities in stream counts.

Furthermore, Artisan Nest Goods cannot be held responsible for any adverse impact on an artist's song or artist profile resulting from fake streams or any other playlist-related activities. We encourage artists and clients to provide feedback and report any concerns regarding playlist activity, and we will take appropriate actions in line with our commitment to maintaining the integrity of our services.

Artisan Nest Goods reserves the right to deny a refund request where it is considered as an abuse of the refund policy. 

In any case, the refunds will be made back to the payment solution used initially by the customer.